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Frequently Asked Questions
AdvicePro sounds perfect, but I have a few questions…
AdvicePro has been developed to be affordable for organisations of all sizes, so there are different fee levels depending on numbers of users and your own requirements
Who will see our case records?
Only you will see your own data at case file level. Consortia can collect statistical and socioeconomic data across multiple agencies for research, analysis and reporting to funders.
Won’t I lose control of my own data?
No, the data remains yours.
Won’t I lose access to all my existing files?
No, we can import your existing data from commonly used casework applications into AdvicePro.
Won’t I lose everything if the internet is down?
No, AdvicePro is maintained within a robust, secure operations centre compliant with Information Security Code of Practice ISO27001, and automatically backed up daily.
Won’t it be very expensive for my organisation?
AdvicePro has been developed to be affordable for organisations of all sizes, so there are different fee levels depending on numbers of users and your own requirements.
When compared with the cost of maintaining and storing paper files, AdvicePro is very affordable even before calculating the added value and flexibility of holding digital records.
Where is my data stored?
Your data is securely stored in the UK within a robust, secure operations centre compliant with Information Security Code of Practice ISO27001, and automatically backed up daily.
If you have any other questions about AdvicePro please contact us via the form or call AdviceUK on 0300 777 0107.
