Advice NI delivers a range of advice services to the public including Debt and Money, Tax and Benefits, and Business Debt. Advice NI work with older people supporting them to access their rights and entitlements online and campaign on issues raised by the independent advice network to improve the lives of people in Northern Ireland.
Patricia Donald at AdviceNI says:
“Advice NI and many of its member organisations, all of which provide free, independent, welfare benefits advice to vulnerable people, have used AdvicePro for 10+ years. The AdvicePro team has worked with us over this time to develop a service that meets our needs in a fast changing environment which has included, for example, the arrival of the biggest adjustment to the Social Security System since the inception of the Welfare State in the UK. Through listening to our requirements and developing creative and innovative solutions to help us meet the increased demands on and complexity of our services, AdvicePro has played its part in helping us to win government contracts and funding bids enabling us to continue to deliver quality advice services. The system is recognised as a product leader by Advice NI and its stakeholders.”