AdvicePro Shortlisted for Go Awards!

AdvicePro Shortlisted for Go Awards!   

AdvicePro has been shortlisted in the Best Service category of the inaugural GO Awards Ireland, which takes place on 25 April 2017. 

Go Awards Logo

Procurex Ireland 2017, will host the inaugural GO Awards Ireland 2017/18 and provides the opportunity for procurement professionals from across all sectors and industry-leading suppliers an opportunity to explore Innovation, Education and Collaboration.

AdvicePro is a fully-managed, secure, web-based case management system developed in partnership by AdviceUK and ACM Solutions, who saw the need to address the lack of suitable case management software to meet the needs of AdviceUK members and advice professionals.

AdvicePro covers a wide range of advice matter types and is used by approximately 400 agencies/4,000 users providing primarily face-to-face advice across England, Scotland, Wales and Northern Ireland. These include local authorities, housing associations, independent advice agencies, law centres and student unions.

The services have expanded from the core offerings of AdvicePro Custom and AdvicePro Standard to include modules such as AdvicePro Money, AdvicePro Legal, AdvicePro Student and AdvicePro Student Housing – as well providing comprehensive training at every stage.

It includes functionality for reporting to the Legal Aid Agency and UK Government and can transfer data to selected third parties via secure Web services.

Patricia Donald at AdviceNI says:

“Advice NI and many of its member organisations, all of which provide free, independent, welfare benefits advice to vulnerable people, have used AdvicePro for  10+ years.  The AdvicePro team has worked with us over this time to develop a service that meets our needs in a fast changing environment which has included, for example, the arrival of the biggest adjustment to the Social Security System since the inception of the Welfare State in the UK.  Through listening to our requirements and developing creative and innovative solutions to help us meet the increased demands on and complexity of our services, AdvicePro has played its part in helping us to win government contracts and funding bids enabling us to continue to deliver quality advice services. The system is recognised as a product leader by Advice NI and its stakeholders.”

In order to be shortlisted, AdvicePro was evaluated over a number of categories including which aspects of the service are particularly innovative, unique, creative and ground-breaking; meeting and exceeding customer expectations and the design and delivery of services in-line with customer requirements.

Ali McLaren, Managing Director of ACM Solutions, says:

“This is an amazing achievement so far. Our success and shortlisting in the Go Awards is validation of the time our team spend with our customers listening to their needs and translating them into AdvicePro. It is this approach which makes AdvicePro a best in class case management system”.

Being shortlisted in the Best Service category of the Go Awards, provides AdvicePro recognition for its service and innovation within – and beyond the advice sector.

AdvicePro – Flexible, Efficient, Secure

www.advicepro.org.uk

Find out more about AdvicePro in our film about what AdvicePro is and how it works:

www.advicepro.org.uk/about-us/