Frequently Asked Questions

Who will see our case records?

Only you will see your own data at case file level. Consortia can collect statistical and socioeconomic data across multiple agencies for research, analysis and reporting to funders.

Won’t I lose control of my own data?

No, the data remains yours.

Won’t I lose access to all my existing files?

No, we can import your existing data from commonly used casework applications into AdvicePro.

Won’t I lose everything if the internet is down?

No, AdvicePro is maintained within a robust, secure operations centre compliant with Information Security Code of Practice ISO27001, and automatically backed up daily.

Won’t it be very expensive for my organisation?

AdvicePro has been developed to be affordable for organisations of all sizes, so there are different fee levels depending on numbers of users and your own requirements.


If you have any other questions about AdvicePro please contact us via the form or call James on 020 7469 5702.